Custom CRM Case Study

Solutions About Custom CRM web app

Custom CRM created a complex CRM that allows the management of all business operations via a single application with the ability to integrate with other services, able to support all current company services in the future.

Features

• Employee time tracking
• Call data tracking
• Booking conversion rates
• Client-side access providing live updates on call statistics
• Holiday/Vacation pay tracking
• Time off requests
• Internal data tracking through assigned teams and individual employees
• Exportable reporting capable of generating documents in PDF, Excel, CSV, or Straight Print

Key Benefits

included fast data processing, increased transparency within the company, having all the necessary tools in one place, and making the company’s work more transparent to customers by introducing personalized customer accounts in their personal profiles, which helped increase customer loyalty. The onboarding process was also added. As a result of the development, the company easily saved $200,000 per year due to the efficiency gains achieved with the help of this platform.

These are some solutions that we deliver: